Security by default
Transport security, hardened headers, abuse protections, and strict access control on sensitive endpoints.
Trust is a product feature.
a21e is built for teams running high-stakes workflows. This page captures the core controls and where to find the governing terms.
Adaptive memory
Auto-captures preferences and corrections with sensitivity classification. Security credentials, legal-privileged material, and PII are blocked from auto-capture. Memory health scoring detects contradictions and staleness.
Secure key storage
BYOK provider API keys are encrypted at rest with AES-256-GCM. Keys are never logged, never returned in API responses, and decrypted only in transient memory during execution.
Privacy controls in product
Data export and account deletion endpoints, privacy request tracking, and auditable request lifecycle events.
Predictable reliability
Background job orchestration, quality gates in key workflows, and explicit failure states with retry pathways.
Clear legal commitments
Terms and Privacy are publicly accessible and updated to reflect current products, billing, and AI workflow behavior.
Contact
Privacy and rights requests: privacy@a21e.com
Legal: legal@a21e.com
Support: support@a21e.com